RETURNS AND EXCHANGES
We take great pride in the products we offer, however, we understand there may be an occasional need to return an item. We try to make this process simple, requiring just a few steps. Simple follow the detailed instructions below and we will be happy to assist you. Feel free to contact us at firstname.lastname@example.org if you have any questions.
- Contact our customer service department by email at email@example.com to receive a return merchandise authorization number. The RMA number is required.
- We accept returns within 30 days from the delivery date only.
- Understandably, we only return items in the same condition they were received. Prepaid return shipping labels are not provided.
- Please ship returns with tracking information as we are not responsible for lost or damaged returns.